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FAQ

Understand more about our products and the purchase process so you can buy with confidence.

Click to send us an email if you still have questions

About Cavalinho products

Where are Cavalinho products made?

All our products are designed and handmade in Portugal, just 15 minutes south of our second largest city, Porto, in the town of Santa Maria da Feira. To read more about our whole story, visit "Our Story" page.

What materials are Cavalinho products made of?

Cavalinho uses only the finest European fabrics sourced from trusted partners in Italy, France, Spain and Portugal.

We use custom fabrics as well as natural fabrics, both from by-products of the food industry, and natural renewable resources, this ensures the highest quality for our handmade beautiful artisan masterpieces.

We will always be committed to using only high-quality materials, and ethical sourcing practices.

Do Cavalinho products have warranty?

Buy with confidence knowing your Cavalinho purchase is under warranty!

For more information, please see our warranty policy.

About the purchase process

Can I get free shipping?

Yes! Get free shipping on any order over $100 in Canada and USA.

Check more details in our shipping and delivery policies.

What if I don't like what I get?

If you're not satisfied, you can easily exchange or return your purchase.

For more information, check our Exchange and Refund policy.

What if I don't live in Canada or USA?

Don't worry, we ship all over the world, shipping is calculated at the check out after you enter your address.

We don't mark up shipping, saving you money, so what you see is the actual cost from the shipping company.

If you have questions, please send us an email.

Let customers speak for us

from 183 reviews

Iris Oska

12/10/2024

Craft Handbag

Edith Jerome

12/04/2024

Even nicer than I expected!

The bag is beautiful and practical. It was very nicely packaged and was almost fun to unwrap. The customer service was superb.
Thanks Cavalinho, I’ll be back! 🤗

Prestige Handbag

Judith McClelland

11/17/2024

Stunning handbag

An outstanding handbag made with beautiful materials. It matches my wallet I purchased from Cavalinho in Portugal last spring.

Grace Crossbody Bag

Maria Da Silva

10/23/2024

Beautiful purse

All In Patent Leather Clutch Bag

Marlene Jarrais

10/13/2024

Amazing

Craft Mini Handbag

Maria Da Silva

10/13/2024

black & red clutch/shoulder bag

I love it, yesterday I took the black one to a wedding had a lot women stating how much they love it. Thank you

All In Patent Leather Shoulder Bag

Teresa Borsellino

10/13/2024

Exactly 👍

Eclectic Crossbody Bag

Zilda Evangelista

10/08/2024

Very comfortable

I have it on for 8 hours straight, not bothering at all for a big event

Fall in Love Loafers

Claudia Mihaela

09/22/2024

Honor wristlet

Very nice and exelent quality!

Honor Wristlet

Rene Martinez Fasanelli

09/12/2024

Nautical Handbag

Mary Baldwin

08/19/2024

LOVE IT!

Such a beautiful handbag! I love the color and the softness of the bag.

Muse Leather Handbag

Mary Baldwin

08/19/2024

Beautiful and classic

I love the belt it is a great combination of classic and durability.

Classic Leather Belt

Maribel Carvalho

08/08/2024

Awesome bag

Ciao Bella Mini Handbag

Jose Berto

08/08/2024

My wife loves it

Signature Crossbody Bag

Maria Almeida

08/03/2024

Honor Wristlet

What customers think about the store

Cavalinho offers high-quality, stylish leather goods and accessories meticulously crafted in Portugal. Customers rave about the impeccable craftsmanship, luxurious materials, and timeless designs. The brand's exceptional customer service, attention to detail, ...

AI-generated from customer reviews.

Leather Stylish

The purse is very nice, it was a gift and she loves it. This is her second Cavalinho purse now. She loves the look, size and that there is one large compartment inside with a smaller external one for small items like cards or keys. I would buy another one for her.

Cavalinho Luggage

This is great luggage the only reason it got three stars is I wish it had a clasp or clip closure verses a zipper closure.

Hi Serena! Thank you for taking the time to leave a review for our Colorful Check-in Luggage. We're glad to hear that you find it to be great luggage. We appreciate your feedback about the zipper closure, and we would like to let you know we have recently added a new style of luggage (Atlas) to our catalog that has a clasp closure. Thank you for choosing our brand and we hope to see you again soon. Happy travels!

Thank you so much for leaving your 5-star review for our Craft Handbag.

Craft

Grace

Cavalo Lusitano

Cavalo Lusitano for Men

Deluxe

Eclectic

Gentleman

Gallop

Signature

Charming

Honor

Cherry Blossom

El Estribo

Ciao Bella

El Cavaleiro

Sailing

Nautical

Prestige

The Sailor

Muse

Allegro

Mystic

Radiance

Audace

Only Beauty

Cavalinho Club Line for Him

Cavalinho Club for Her

Unique

Acqua Bella

Love Yourself

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What customers think about the store

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