FAQ
Understand more about our products and the purchase process so you can buy with confidence.
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Designed to elevate your style, crafted to last – experience timeless elegance with Cavalinho
About Cavalinho products
All our products are designed and handmade in Portugal, just 15 minutes south of our second largest city, Porto, in the town of Santa Maria da Feira. To read more about our whole story, visit "Our Story" page.
Cavalinho uses only the finest European fabrics sourced from trusted partners in Italy, France, Spain and Portugal.
We use custom fabrics as well as natural fabrics, both from by-products of the food industry, and natural renewable resources, this ensures the highest quality for our handmade beautiful artisan masterpieces.
We will always be committed to using only high-quality materials, and ethical sourcing practices.
Buy with confidence knowing your Cavalinho purchase is under warranty!
For more information, please see our warranty policy.
About the purchase process
Yes! Get free shipping on any order over $100 in Canada and USA.
Check more details in our shipping and delivery policies.
If you're not satisfied, you can easily exchange or return your purchase.
For more information, check our Exchange and Refund policy.
Don't worry, we ship all over the world, shipping is calculated at the check out after you enter your address.
We don't mark up shipping, saving you money, so what you see is the actual cost from the shipping company.
If you have questions, please send us an email.
Let customers speak for us
Doreen S
quality bags
These bags are so well made this is why I only buy European leather bags. I have always been a fan of Italian leather and when I stumble across these Portuguese bags while searching for European made bags, I said I have to get one. I ended up with three one time. I always go for leather or suede lining. I was a bit surprised though the leather lined do not have a single pocket. I will have to find one to hook inside. Apart from that the bags are very soft and well made of nice quality leather.
Katrina Wieand
Unique
I like different,one of a kind things& these sneakers are just that!!!
Albertina Cruz
Sabrina
I love all cavalinho products
Great quality and last you for a long time
Rivka Fuzailov
very comfortable shoes and beautiful
I am so happy with this so comfortable looks so beautiful
Google reviewer
I have never been to a Cavalinho store in Canada in person, but my experience with them has been truly exceptional. I was looking for a specific bag that was no longer available, and to my surprise, the Cavalinho Canada team went above and beyond — they arranged to have the bag made for me by Cavalinho in Portugal.
The level of service was outstanding: kind, professional, and very responsive. Even from a distance, I felt truly valued as a customer. The quality of Cavalinho products is already well known, but this kind of personalized care made my experience even more special.
I highly recommend Cavalinho Canada — not only for the beautiful, high-quality products, but also for their dedication to customer satisfaction.
Terri L Caputo
Breathtaking pink
Just love it: impeccable quality, and customer service.
Bett
My favourite store!
Good quality products, love their shoes and boots! Genuine leather and quality that you don’t see in most shops. My favourite place to shop!
Ligia Higgins
Gallop Red Patent Wristlet
Exactly what I was looking for. A deep red wristlet wallet with enough compartments to hold my credit cards and paper money. I have been looking for a long time for something like this. So happy with my purchase!!
Antonietta
Amazing
Very quick delivery
Web site easy to use
And amazing wallet
Google reviewer
I am more than happy with the service at Cavalinho Canada. They went out of their way to make sure I got the belt I wanted and that it was sized right. The quality of the Cavalinho brand is exceptionally good. I plan on wearing it for many years. I will recommend them to my friends and family.
Vanessa
Gloss Running Shoes
These are a staple to my wardrobe, the go with absolutely every outfit. Takes a few wears to break them in but after that they are the most comfortable shoe I own. & the glitter on the side is so beautiful adds to the perfection of the shoes!
Richard Thompson
Great experiance
hi had a great experience in store purchasing a belt for myself and my dad , belt was cut to perfect length . Great overall experiance
Thomas Ronchetti
Awesome wallet!
Amazing how much it can hold and still feel like a small wallet!
Sandrine Dossantos
Very nice luggage
I haven’t travelled with the luggage so I can’t comment on durability, but they look to be very well made, and very sturdy.
The compartments are built proper to give great functionality The Luggage wheels are very smooth and all the mechanics work great.
They are very beautiful and very eye catching. I got the lilac set and they are gorgeous.
What customers think about the store
Cavalinho offers high-quality, stylish leather goods and accessories meticulously crafted in Portugal. Customers rave about the impeccable craftsmanship, luxurious materials, and timeless designs. The brand's exceptional customer service, attention to detail, ...
AI-generated from customer reviews.
Leather Stylish
