How will my order be shipped and how much will it cost?
All orders will ship via Canada Post. We ship from Barrie, Ontario.
For orders shipped within Canada & USA for $99 or more, standard delivery is FREE, for orders under $199, standard rates are determined by Canada Post or Fedex and calculated at check out.
Service takes approximately 1-7 business days depending on your location. Optional Express delivery available, additional costs apply based on your delivery location. Service takes approximately 1-2 business days depending on your location.
For orders shipped to the US, standard rates are determined by Canada Post and calculated at check out. Express delivery available for additional cost based on your delivery location.
For orders shipped to International locations;
All International shipments will ship via Canada Post. Additional costs apply based on your delivery location. Rates are determined by Canada Post at check out. Delivery estimates also provided at check out.
Do you charge sales taxes?
For orders shipped within Canada, sales taxes apply, but vary depending on the "ship to" address (province/territory). For orders shipped to the US and international locations, no sales tax is charged however international duty rates may apply.
Can I place an order if I live outside of North America?
Yes. If you are an international customer you can purchase through our website or over the phone.
How can I track my order?
A shipping confirmation will be sent to your email once your package has been processed with a tracking number. You may track the status of your order by visiting the corresponding shipping carrier's website or by clicking on the tracking number link in your email.