FAQ
Understand more about our products and the purchase process so you can buy with confidence.
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About Cavalinho products
All our products are designed and handmade in Portugal, just 15 minutes south of our second largest city, Porto, in the town of Santa Maria da Feira. To read more about our whole story, visit "Our Story" page.
Cavalinho uses only the finest European fabrics sourced from trusted partners in Italy, France, Spain and Portugal.
We use custom fabrics as well as natural fabrics, both from by-products of the food industry, and natural renewable resources, this ensures the highest quality for our handmade beautiful artisan masterpieces.
We will always be committed to using only high-quality materials, and ethical sourcing practices.
Buy with confidence knowing your Cavalinho purchase is under warranty!
For more information, please see our warranty policy.
About the purchase process
Yes! Get free shipping on any order over $99 in Canada and USA.
Check more details in our shipping and delivery policies.
If you're not satisfied, you can easily exchange or return your purchase.
For more information, check our Exchange and Refund policies.
Don't worry, we ship all over the world, shipping is calculated at the check out after you enter your address.
We don't mark up shipping, saving you money, so what you see is the actual cost from the shipping company.
If you have questions, please send us an email.
Let customers speak for us
Perfect no-show socks that stay on!
can't see them when I am wearing shoes, but really cool statement when I am in the house with wearing just the socks haha
Fabulous
We are very happy with the staff and the quality of Cavalinho products
Protect your shoes
Love it, makes my shoes look new, protects my investment so I can wear the shoes for years to come!
Excellent!
As usual…
It’s fabulous
The size is enough for all the essentials
Love i! Matches my purse. Beautiful color and soft leather. Fits the essential cards and $.
Always the best service from the team Cavalinho! Thank you Jessica! Appreciate your patience and going above and beyond to make every client absolutely happy with their shopping experience. :)
A wonderful bag! I love it, it is both stylish and practical! Definitely will get a lot of use!
Cross bag repair
Fabulous work/repair.
I love this bag - high quality leather, very lightweight and very spacious inside, fits all I need - my large wallet, phone, keys and still so much space for more!
Beautiful
I haven’t used it for travel yet but it is beautiful and sleek and I love the interior and the Tsa lock
Leather Key Holder
I needed to replace and old one that was more than 10 years old. At the time, they were readily available in every store. They are very hard to get at retail now.
This was just what I wanted.
My only (slight) reservation was that the specific key fob for a car is not designed to be big enough for my car key, so I have to carry that key separately.
El Estribo Sporty Belt
new luggage
The colorful Cavalinho luggage is light-weight and great to travel with. I haven't taken it on a plane yet, but I hope to soon!
More then the luggage, I am happy to say the customer service is some of the best I've ever had!
good qualaty and real leather
Amazing and stylish design
